In-person Computer Help
CyberNavigator tutors are available for one-on-one in-person sessions at specific CPL locations. If you need help on a computer or online but don’t know where to start, a CyberNavigator can help you learn:

• Computer basics such as using a mouse and keyboard
• How to set up and use email
• Navigating online, including searches and security
• Filling out online forms and applications
• Creating documents in Microsoft Office or Google Docs
• Finding and using eBooks and other digital content
• Using Chicago DigitalLearn modules

Sessions are available by appointment and can last up to an hour. View locations with CyberNavigators.

Online Computer Help
For online help, use Chicago DigitalLearn to find videos on computer skills like:

• Email
• Searching the internet
• Online job searching and resume writing
• Using Facebook and Skype

Chicago DigitalLearn videos are also available in Spanish.

ADA Computer Workstations

Each CPL location has two ADA computer workstations: one for adults and one for children. These workstations feature:

• 24-inch monitor
• Oversize keyboard
• Trackball mouse
• Wheelchair-accessible computer table

All CPL computers have Windows 10 Ease of Access accessibility resources for vision, hearing, dexterity, mobility, focus and other related needs.

Harold Washington Library Center

Assistive Resources and Talking Book Center

The Assistive Resources and Talking Book Center on the 5th floor of the Harold Washington Library Center has assistive technology resources for individuals who are blind, have low vision or physical disabilities that prevent them from performing tasks such as using a computer mouse. Visit the ARTBC page or call (312) 747-4001 for more information.

Videophone Relay Service

Harold Washington Library Center has a videophone with video relay service for people who are deaf or hard of hearing. Deaf or hard of hearing individuals may use the videophone to place video relay calls to hearing people, who receive the calls on a standard phone. Calls are routed through an interpreting center, where an interpreter, fluent in ASL and spoken English or Spanish, appears on the device. The deaf and hard of hearing caller signs the message to the interpreter, and the interpreter relays the conversation between the two parties. Deaf or hard of hearing individuals can also use the videophone to call other deaf or hard of hearing individuals with a videophone.

Other CPL Locations

Magnifiers

Telesensory magnifiers, which magnify written materials up to 45 times their original size, are available at:

• Budlong Woods
• Logan Square
• Portage-Cragin
• Sulzer Regional Library
• Uptown
• Woodson Regional Library

Videophone Relay Service

Woodson Regional Library has a videophone with video relay service for people who are deaf or hard of hearing. Deaf or hard of hearing individuals may use the videophone to place video relay calls to hearing people, who receive the calls on a standard phone. Calls are routed through an interpreting center, where an interpreter, fluent in ASL and spoken English or Spanish, appears on the device. The deaf and hard of hearing caller signs the message to the interpreter, and the interpreter relays the conversation between the two parties. Deaf or hard of hearing individuals can also use the videophone to call other deaf or hard of hearing individuals with a videophone.

We do have scanners, which you can use to scan and email a document. Please see our Scanners FAQ for more information.

• PDF (including searchable PDF)
• Microsoft Word
• TIFF
• JPEG

• save it to a USB drive
• email it to yourself or others
• print it
• upload it to a Google Drive account
• download it to a smartphone using a URL embedded in a QR code

Please note, printing at all CPL locations ends 15 minutes before closing. 

Black and white printing of a scanned document costs 15 cents for each single-sided page. Double-sided and color printing is not available from the scanners.

Please note, printing at all CPL locations ends 15 minutes before closing. 

A WiFi hotspot will be turned off and wireless service will be terminated if the hotspot is not returned on the due date.

If the hotspot is lost, please contact the location where you checked it out immediately. The replacement fee is the market value cost CPL will be charged to replace the hotspot. Cost as of October 2019 is approximately $100.

Chromebook Kits

The Chromebook will be turned off and wireless service will be terminated if the kit is not returned on the due date.

If the Chromebook Kit is lost, please contact the location where you checked it out immediately. The replacement fee is the market value cost CPL will be charged to replace the kit. Cost as of October 2019 is approximately $350.